Terms & Conditions

Welcome to Wiredhub.

These Terms of Service, also known as the Terms and Conditions or Terms of Use, govern your use of and access to the website at www.Wiredhub.io, app.Wiredhub.io and mobile app (collectively, “Wiredhub”). This document is a legally binding agreement between you as a retailer or reseller (referred to as “you” or “customer”) and Wiredhub, a product of Wiredhub limited (referred to as “Company”, “we”, “our” or “us”).

By accepting these Terms of Service, you also agree to additional terms, including the Intellectual Property Policy, Data Processing Agreement and Privacy Policy which are incorporated into this Agreement by reference and are legally binding.

Your access to and use of the Platform (website and/or mobile app) is conditioned on your acceptance of and compliance with these Terms. If you disagree with any part of this Agreement, then you may not access the Platform and the services.

Among other features, the platform includes a range of tools for you to automate your resale business, manage products, inventory, order tracking, warehouse management and control your inventory to interact with existing and potential customers. Any such service or services offered by our company are referred to in these Terms of Service as the “Service(s)”. Any new features or tools which are added to the current Services will also be subject to the Terms.

By using the Services, you agree to the Terms of the Agreement. If you are using the Services on behalf of an organisation, you are agreeing to the Agreement on behalf of that organisation and representing that you have the authority to bind that organisation to the Agreement. In that case, "you" and "your" will refer to that organisation. Wiredhub and you are each a “Party” to the Agreement.

Wiredhub reserves the right to modify the Terms at any time by posting any updates on the Platform. Your access or use of the Services after the notice is posted indicates acceptance of those changes.

CREATING ACCOUNTS

Make sure your account information is accurate and that you keep your accounts safe. You’re responsible for your accounts and any activity on them.

Signing Up

In order to use the Services, you must first create an account (“Account”). You agree to provide us with accurate, complete and at all times up-to-date information for your Accounts. We may need to use this information to contact you.

We may reject your application for an Account, or cancel an existing Account, for any reason, at our sole discretion.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by Wiredhub.

You agree not to work around, bypass, or circumvent any of the technical limitations of the Services, including to process orders outside platform’s Checkout, use any tool to enable features or functionalities that are otherwise disabled in the Services, or decompile, disassemble or otherwise reverse engineer the Services.

You agree not to access the Services or monitor any material or information from the Services using any robot, spider, scraper, or other automated means.

Staying Safe

Please safeguard your Account and make sure others don't have access to your Account or passwords and other authentication credentials (collectively, "passwords"). You're solely responsible for any activity on your Account and for maintaining the confidentiality and security of your password. We’re not liable for any acts or omissions by you or anyone else in connection with your Account. You must immediately notify us if you know or have any reason to suspect that your Account or password have been stolen, misappropriated or otherwise compromised or in case of any actual or suspected unauthorised use of your Account.

Sixteen and Older

The Services are not intended for and may not be used by children under the age of 16. By using the Services, you represent that you're at least 16. If you’re under the age of 16, depending on where you live, you may need to have your parent or guardian’s consent to this Agreement and they may need to enter into this Agreement on your behalf.

CONTENT DISCLAIMER

Wiredhub is not responsible for, and does not endorse, content posted by you or any other person. Accordingly, we may not be held liable, directly or indirectly, for any loss or damage caused to you in connection with any content posted by any customer or third party.

You understand and agree that (a) Your content is your responsibility; (b) you’re solely responsible for compliance with any laws or regulations related to your content; and (c) your ability to create, share or otherwise use your content may be limited by the extent to which your content includes Licensed material. We’re not liable for, and won’t provide you with any legal advice regarding, your content. This does not limit or affect any liability we may have to you separately for any breach of the other provisions of this Agreement.

You agree to indemnify, release, and hold us harmless from any liability, claims, actions, loss, harm, damage, injury, cost or expense arising out of any content you post on your platform in connection with or using our services.

SELLER AND BUYER RESPONSIBILITY

Wiredhub is a marketplace platform, acting as an intermediary to facilitate the connection and communication between sellers and buyers. Wiredhub is not legally responsible for what happens between sellers and buyers.

Seller agrees to comply with all laws, regulations and governmental provisions of any kind that apply to sales, marketing, and shipping, as well as any liability arising from the employee-employer relationship of its workers and employees and contractual relationships with subcontractors or suppliers from the Seller. Seller will also be responsible for safely storing and handling with reasonable care Buyer's supplies.

Seller shall be solely responsible for any damage or injury to property or persons caused by its employees.

Buyer understands and acknowledges that Wiredhub is a technology platform provider only and does not participate in any issues between buyers and sellers. The buyer is solely responsible for verifying the seller's products, reputation and policies.

Buyer shall use commercially reasonable efforts to pursue purchase satisfaction and fulfil its obligations.

Buyer will be responsible and liable to pay any and all taxes (if applicable) arising out of or resulting from the purchase.

Buyer must ensure that the order terms and any information provided in connection with the purchase are complete and accurate.

Should any issues arise, Buyer should strive to resolve them with the Seller in a courteous manner before further legal action is taken.

CONDUCT REGARDING GDPR

Customer is solely responsible for protecting the privacy and legal rights of all visitors to its sites and End Users. Customer should provide and maintain a legally adequate privacy notice to visitors and End Users that addresses, without limitation: (i) the permitted access and use of information, including personal data, and the limited purposes for which such information may be used; and (ii) the sharing of such information with providers such as our company, for the purposes specified in this Agreement.

Customer shall not engage in any activity in conjunction with our platform or services that: (i) knowingly violates a third party’s Terms of Service; (ii) violates any applicable law or regulation (including without limitation privacy laws and laws relating to the transfer and processing of data); (iii) interferes with, disrupts, damages, harms, or accesses in an unauthorised manner the machines, hardware, devices, servers, network data, or other properties or services of any third party, including, but not limited to, our company or users; (iv) infringes on the intellectual property rights of others; or (v) violates our Policies.

WARRANTIES

We provide our services using a commercially reasonable level of care and promise to do our best to make sure you enjoy the Services. But there are certain things that we don’t promise about our Services.

Other than as expressly set out in these Terms of Service, neither Wiredhub nor its agents or service providers (the “services entities”) make any specific promises about the sites. For example, we don’t make any commitments about the content within the sites, the specific function of the sites, or their reliability, availability, or ability to meet your needs. We provide the sites “as is”.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose, and non-infringement. To the extent permitted by law, we exclude all warranties.

LIABILITY FOR OUR SERVICES

Except where prohibited, Wiredhub shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the sites or any third party’s use of the sites. These exclusions include, without limitation, damages for lost profits, lost data, computer failure, cyber-attack, digital incidents or the violation of your rights by any third party, even if the services entities have been advised of the possibility thereof and regardless of the legal or equitable theory upon which the claim is based.

RELATIONSHIP OF THE PARTIES

At all times you shall be acting as an independent contractor, and shall not be construed or deemed to be an employee, agent, associate or joint venture of Wiredhub. Neither party has authority to assume or create any obligation or representation, express or implied, on behalf of or in the name of the other party, except as specifically provided herein.

PRIVACY

You acknowledge the collection, use, disclosure and other handling of information described in our Privacy Policy (www.Wiredhub.io/privacy-policy) which we may update from time to time.

COOKIES

Wiredhub uses "Cookies" to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalise the content that you see on our website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. By using our site, registering an account, or making a purchase, you consent to the fact that we use cookies.

PAYMENT TERMS

Payments made by you to Wiredhub shall be facilitated through a third party payment provider (e.g., Revolut, Stripe). All information that you provide in connection with the Service must be accurate, complete, and current. You agree to pay all charges incurred by any users of your credit card, debit card, or other payment method used in connection with a purchase on the Platform at the prices in effect when such charges are incurred. You also agree to pay any applicable taxes relating to any purchase.

A valid payment method, including a credit card, is required to process the payment for your use of the Service. By submitting such payment information, you automatically authorise Wiredhub to charge the fees incurred through your account to any such payment instruments.

If your primary payment method fails, you authorise us to charge any other payment method in your account. If you have not provided us with a backup payment method(s) and you fail to provide payment, or if all payment methods in your account fail, your account will be disabled until payment is successfully made.

Wiredhub, in its sole discretion and at any time, may modify the fees. We will provide you with reasonable prior notice of any change in Service fees to give you an opportunity to terminate your account access before such change becomes effective.

Your continued use of the Service after the Service fee change comes into effect constitutes your agreement to pay the modified Service fee amount.

CONFIDENTIALITY

Confidential Information

Each Party acknowledges that, as a result of this Agreement, it may gain access to certain Confidential Information of the other Party. “Confidential Information” means the Order Form(s), and all materials, documentation and information, including, but not limited to, techniques, algorithms and processes and technical, business and marketing information, designated or marked by the Party disclosing such documentation and information orally, visually or in writing (the “Disclosing Party”) as “proprietary” or “confidential” or the like, or that the other Party (the “Receiving Party”) knows to be confidential, or should reasonably consider being confidential under the circumstances of its disclosure, supplied by the Disclosing Party to the Receiving Party in connection with this Agreement.

Protection of Confidential Information

During the Term and for a period of four (4) years thereafter, each Receiving Party agrees (a) to hold the Disclosing Party’s Confidential Information in strict confidence, using the same degree of (but no less than reasonable) care and protection that it exercises with its own Confidential Information of a similar nature; (b) not to directly or indirectly disclose or otherwise make available any Confidential Information of the Disclosing Party to a third party; and (c) not to copy or use Disclosing Party’s Confidential Information for any purpose other than as necessary to fulfil Receiving Party’s obligations or exercise its rights under this Agreement. Each Party will disclose the other Party’s Confidential Information only to its employees and authorised contractors with a need to know in order to fulfil such Party’s obligations hereunder and who have been informed of and have agreed to abide by the provisions of this Section. In addition, the Receiving Party may disclose Confidential Information of the Disclosing Party to the extent that such disclosure is approved in writing by the Disclosing Party or is required by law or by the order of a court or similar judicial or administrative body, provided that the Receiving Party notifies the Disclosing Party of such required disclosure promptly and in writing and cooperates with the Disclosing Party, at the Disclosing Party’s reasonable request and expense, in any lawful action to contest or limit the scope of such required disclosure.

Exclusions

The obligations of this Section will not apply to Confidential Information if such information: (a) is publicly available prior to or at the time of disclosure, or later becomes publicly available through no act of the Receiving Party; or (b) was, prior to disclosure hereunder, rightfully known to the Receiving Party (other than in connection with this Agreement) without confidentiality restriction.

Use of Bots Prohibited

To ensure good functioning, and in exchange for such services, we require that you commit to the following, notably when accessing and using the services:

Our services are intended for humans only, not bots. If your request meets the necessary criteria, you may be granted access to our API! Feel free to contact general@wiredhub.io and follow the instructions provided.

You agree not to use or launch any automated system, including without limitation, robots, spiders, or uploading files that contain viruses, trojan horses, worms, or other similar software or programs that cause damage to computers or property of others.

You agree not to scrap our system. Scraping refers to extracting data from our system through an automated process such as a bot or WebCrawler. You may not scrape our platform for any purpose, including spam purposes or for the purpose of selling users' personal information.

You should not use the service in violation of this Agreement, applicable laws and/or third party rights. If you do, we can suspend the use of the system and close your account. We can also communicate all necessary information to the competent services in charge of the repression of offences.

PROPRIETARY RIGHTS

Ownership

Except as specifically set forth herein, each Party shall retain all Intellectual Property rights in such Party’s respective Content. As between Customer and Wiredhub, Customer owns all right, title, and interest in and to Customer content and product. Except as provided in this Agreement, Wiredhub obtains no rights under this Agreement from Customer to Customer Content. Customer shall have no ownership right to the Wiredhub Content or any Intellectual Property Rights or technology of Wiredhub or any third party, whether by implication, estoppel, or otherwise. Wiredhub (and its licensors) owns, and will own, all right, title and interest in and to the Wiredhub Content. Customer hereby agrees to take all reasonable actions to allow and assist Wiredhub to perfect its ownership rights therein. Wiredhub reserves all rights not expressly granted to Customer under this Agreement.

References to Customer

Unless Customer requests otherwise by providing Notice to Wiredhub, Wiredhub may use Customer’s trade names, trademarks, service marks, logos, domain names and other distinctive brand features (“Customer Marks”) in presentations, marketing materials, customer lists, financial reports, and website listings (including links to Customer’s website) for the purpose of advertising or publicising Customer’s use of the Software and/or Service. Any such usage of Customer Marks shall be in accordance with Customer’s trademark guidelines.

TERM AND TERMINATION

Either of us can end this agreement at any time.

This Agreement will remain in effect until terminated by either you or us. You may terminate this Agreement at any time via the Services. We reserve the right to change, suspend or discontinue, or terminate, restrict or disable your use of or access to, parts or all of the Services or their functionality at any time at our sole discretion and without notice. For example, we may suspend or terminate your use of part or all of the Services if you violate these Terms. We will endeavour to provide you reasonable notice upon suspending or terminating part or all of the Services. All sections of this Agreement that by their nature should survive termination shall survive termination, including without limitation the following sections in these Terms and any similar sections or provisions in the rest of this Agreement: Property Rights, Warranties, Liability for our Services, Indemnification.

INDEMNIFICATION

If you do something that gets us sued, you’ll cover us.

To the fullest extent permitted by law, you agree to indemnify and hold harmless Wiredhub and its affiliates and its and their directors, officers, employees and agents from and against all damages, losses, liabilities, costs, claims, demands, fines, awards and expenses of any kind (including without limitation reasonable attorneys' fees and costs) (collectively, "Losses") arising out of or related to: (a) your breach of this Agreement; (b) your sites and your eCommerce; (c) any claims by, on behalf of or against your End Users; (d) your violation of any law or regulation or the rights or good name of any third party; and (e) any claims from tax authorities in any country in relation to your eCommerce operations, including without limitation your sales to individual consumers and other operations for which Wiredhub may be held jointly and severally liable.

WAIVER, SEVERABILITY AND ASSIGNMENT

Our failure or delay enforcing any provision of this Agreement is not a waiver of our right to do so later. If any provision of this Agreement is found unenforceable, the remaining provisions will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not delegate, transfer or assign this Agreement or any of your rights or obligations hereunder without our prior written consent, and any such attempt will be of no effect. We may delegate, transfer or assign this Agreement or some or all of our rights and obligations hereunder, in our sole discretion, to any of our affiliates or subsidiaries or to any purchaser of our business or assets associated with the Services, with thirty (30) days prior written notice.

MODIFICATIONS

We may modify this Agreement from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we’ll notify you (by, for example, sending you an email or displaying a prominent notice within the Services). The notice will designate a reasonable period after which the new terms will take effect. Modifications will not apply retroactively. By continuing to use or access the Services after any modifications come into effect, you agree to be bound by the modified Agreement and price changes. If you disagree with our changes, then you must stop using the Services and cancel all paid services.

EVENTS BEYOND OUR CONTROL

We are not in breach of this Agreement or liable to you if there is any total or partial failure of performance of the Services resulting from any act, circumstance, event or matter beyond our reasonable control. This may include where such results from any act of God, fire, act of government or state or regulation, war, civil commotion, terrorism, insurrection, inability to communicate with third parties for whatever reason, failure of any computer dealing or necessary system, failure or delay in transmission of communications, failure of any internet service provider, strike, industrial action or lock-out or any other reason beyond our reasonable control.

GOVERNING LAW

This Agreement will be governed by the laws of England. The parties agree that the exclusive jurisdiction of any dispute arising from this Contract shall be heard and determined by the competent jurisdiction of the courts in England, without giving effect to the principles of conflict of law.

CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at s.rosa@wiredhub.io

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